Refund policy

Return & Refund Policy

Effective Date: 06/25/2025

At Tee’d Off, we want you to love your purchase. If something’s not right, we’re here to help.

1. Returns

We accept returns within 14 days of delivery. To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by proof of purchase (order number or receipt)

To start a return, contact us at support@golfteedoff.com with your order number and reason for return. Please do not send your item back without first contacting us.

Return shipping costs are the responsibility of the customer, unless the item is defective or we made a mistake with your order.

2. Damaged or Incorrect Items

If your order arrives damaged or incorrect, email us at support@golfteedoff.com within 7 days of receiving it. Please include:

A photo of the item
A brief description of the issue
Your order number

We’ll make it right — whether that means a replacement or a full refund.

3. Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5–10 business days.

4. Non-Returnable Items

The following items are not eligible for return or refund:

Gift cards
Digital products (if offered in the future)
Used or opened products unless defective

5. Late or Missing Refunds

If you haven’t received a refund yet:

Double-check your bank or credit card account
Contact your bank or card provider — it may take some time to process
If it’s been more than 10 business days and you still haven’t received your refund, contact us at support@golfteedoff.com

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a faulty item, email us with your order details.

7. Contact Us

For any questions about returns or refunds, contact:

Tee’d Off
Email: support@golfteedoff.com
Address: 1173 Airport Pkwy Suite D, Greenwood, IN 46143